Refund policy

Thank you for shopping with us.

Because we sell different types of products, our return and refund policy is designed to ensure fairness for both customers and our business.

1. Returns
We accept returns within 3 days of delivery only if the product is damaged, defective, or incorrect. The item must be unused and in the same condition that you received it, including original packaging.

2. Non-Returnable Items
The following items are not eligible for return or refund:

  • Products that have been used or damaged by the customer

  • Items without original packaging

  • Products returned after the return period

  • Clearance or discounted items

  • Personal use or hygiene products

3. Refunds
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days.

4. Return Shipping
Customers are responsible for return shipping costs unless the item was delivered damaged or incorrect.

5. Order Cancellation
Orders can only be cancelled before they are shipped. Once the order has been shipped, it cannot be cancelled.

6. Limitation of Liability
We are not responsible for any misuse of the product after delivery. Customers are responsible for using the products properly according to instructions.

7. Contact Us
If you have any questions about our Return & Refund Policy, please contact us through our store’s contact page.

By purchasing from our store, you agree to this policy.